What's included
Scope is customized to the property and the homeowner. These are common inclusions.
- Homeowner representation
- Routine property oversight
- Vendor access and supervision
- Maintenance scheduling
- Package and delivery coordination
- Vehicle and equipment checks
- Storm preparation
- Winterization coordination
- Seasonal opening and closing
- Household supply preparation
- Guest preparation
- Special requests
- Owner communication and reporting
How it works
A simple flow designed for remote owners.
We learn about your property, priorities, access preferences, and what you want handled locally.
We document access instructions, communication preferences, and key property systems.
We coordinate tasks, meet vendors, and provide clear updates with photos when appropriate.
Items are tracked through completion so issues don’t linger between visits.
Who it's for
A strong fit for owners who value privacy, reliability, and one accountable relationship.
- Second-home owners living out of state
- Privacy-minded homeowners
- Lakefront and mountain property owners
- Families with legacy properties
- Owners coordinating multiple vendors
- Owners managing construction or remodel work remotely
Request a private consultation
Share your property location and the type of support you need. NorthGuard will respond with clear next steps.
FAQ
Common questions about estate concierge support.
What is an estate concierge?
An estate concierge is a trusted local representative who helps manage the details of owning a second home or private estate — oversight, vendor coordination, seasonal preparation, and special requests.
How is this different from property management?
Traditional property management is often built around rentals and standardized processes. Estate concierge service is designed for private owners who want discreet, personal accountability through one relationship.
Do you provide reports and photos?
Yes. When appropriate, you receive clear updates and photos so you can make decisions quickly and confidently.
Can you work with my existing vendors?
Yes. NorthGuard can coordinate with your existing approved vendors, or recommend trusted local professionals when needed.
Can this include construction oversight?
Yes. Many owners pair concierge support with construction or remodel oversight — site visits, progress updates, quality checks, and punch-list follow-through.
How do we get started?
Start with a private consultation. Share your property location and what you want handled locally, and NorthGuard will respond with clear next steps.